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Improving customer service through AI with Freddy, the Chatbot

1 Oct 2024

The AI customer support project is highly versatile and can be applied to similar scenarios across various industries, making it suitable for any complex hardware service environment.

Autentika originally developed this Proof of Concept for a major hardware manufacturer, but due to confidentiality agreements, we are presenting it in the context of a 3D printer case for an organization we called Acme. The project is highly versatile and can be applied to similar scenarios across various industries, making it suitable for any complex hardware service environment.

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